Shipping policy

At SLEEK AND SIMPLE, we are committed to delivering your orders safely and on time across India. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festivals, or high-demand periods, order processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • We may offer free shipping on selected products, promotional campaigns, or qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation along with tracking details via email, SMS, or WhatsApp (where available).

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Undelivered or Returned Orders

If an order is returned to us due to an incorrect address, repeated unsuccessful delivery attempts, or refusal to accept the package, additional shipping charges may apply for reshipping the order.

Damaged Packages

If your package appears damaged during delivery, please:

  • Take clear photos of the package before opening it.

  • Contact us within 48 hours of delivery with your order details and supporting photos.

We will review your request and provide an appropriate resolution.

Delays

While we make every effort to deliver your order within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including natural disasters, transportation disruptions, strikes, government restrictions, or courier delays.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

GST Number: 24BUBPH1605Q1ZP

Legal Name: HOLKAR SHREYASH KANUBHAI

Trade Name: SLEEK AND SIMPLE

Address: C54,DASKROI Hathijan, Ahmedabad, Ahmedabad, Gujarat -382445

Email: support.sleekandsimple@gmail.com

Phone: +91 95109 80129